Franklin Woods not accepting patients until boiler system repaired

A boiler system failure is impacting services at Franklin Woods Community Hospital in Johnson City. Ballad Health announced Monday night that a “significant failure” in the system is impacting “the ability to maintain critical hospital operations that rely on hot water, steam, and proper temperature and humidity.” The health system said engineering support is on-site, and the service disruption is expected to last for 24–48 hours. For now, no new inpatient admissions will be accepted during the 24-to-48-hour period. Patients currently admitted are safe and being closely monitored. The Emergency Department remains open. However, certain patients may be transferred to nearby facilities based on their care needs. There is currently no hot water service within the facility, and food service is being supported through safe, alternate delivery methods. In a press release, Ballad said temporary adjustments are being made strictly out of caution and in alignment with our commitment to safe, high-quality care. There is no safety risk to patients or staff and that all care needs are being managed appropriately.